Privacy Policy
ReGæa Health & Wellness
Last Updated: April 2026
1. Who We Are
ReGæa Health & Wellness is an online health practice founded by Dr. Asma Ali, MD, a medical practitioner licensed by the Kenya Medical Practitioners and Dentists Council (Registration No. A5839). We apply a functional medicine approach to health and wellness consultations for individuals and communities, operating online across Anglophone Africa and beyond.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, visit our website (www.regaeahealthwellness.com), or interact with us through any associated digital platform.
2. Information We Collect
Information You Provide Directly
• Name, email address, and phone number
• Health history, lifestyle information, and wellness goals you choose to share
• Intake questionnaire and pre-consultation responses
• Information shared during consultations
• Appointment and booking request details
• Communications submitted via contact forms, email, or messaging
Information Collected Automatically
When you visit our website, we may automatically collect:
• IP address and approximate geographic location
• Browser type, version, and device type
• Pages visited, time on site, and referral source
• Cookie and analytics data (see Section 5)
3. How We Use Your Information
We use your information to:
• Apply a functional medicine approach to health and wellness consultations and personalised care plans
• Support clinical decision-making, including lab requests and specialist referrals
• Schedule, confirm, and manage appointments
• Send appointment reminders and clinical follow-up communications
• Respond to your enquiries and support requests
• Improve our services, website, and patient communication systems
• Comply with applicable healthcare and legal obligations
We do not sell, rent, or share your personal information for advertising or commercial purposes.
4. How We Share Your Information
Third-Party Service Providers
We work with trusted third-party platforms to operate our services. These may include:
• Squarespace — website hosting and analytics (see note below)
• Calendly — appointment scheduling
• Google Meet — video consultation platform for all online sessions
• Secure email and communication tools
Website hosting: ReGaea’s website is hosted by Squarespace, Inc. Squarespace is certified under the EU–U.S. Data Privacy Framework and processes personal data in accordance with Standard Contractual Clauses (SCCs) approved by the European Commission. For full details, see squarespace.com/privacy.
All third-party providers are engaged solely to support the delivery of our services. They are not permitted to use your data for their own marketing purposes and are subject to appropriate data processing agreements.
5. Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience and understand how visitors use our site. Cookies are small text files stored on your device.
We may use the following types of cookies:
• Essential cookies — required for the website to function and cannot be disabled
• Analytics cookies — help us understand how visitors navigate the site (e.g., traffic volume, page visits)
• Preference cookies — remember your settings and choices
You may disable cookies at any time through your browser settings. Disabling certain cookies may affect website functionality. Continued use of our website indicates consent to our use of cookies as described here.
6. Data Security
We take reasonable care to protect your personal information. Our current approach includes:
• SSL/TLS encryption for all data transmitted through our website (provided via Squarespace)
• Patient records are maintained as PDF documents and clinical notes
• No third-party practice management platform is used — clinical records are not held on external software systems
7. Children's Privacy
Where we provide services to patients under 18, information is collected and processed with the explicit consent and involvement of a parent or legal guardian. We do not knowingly collect personal data from minors independently or without appropriate parental authorisation.
8. Your Rights
Subject to applicable law, you have the right to:
• Access — request a copy of the personal information we hold about you, provided as a PDF document
• Correction — request that inaccurate or incomplete information be corrected
• Deletion — request that your personal information be deleted, subject to any applicable retention obligations
• Restriction — request that we limit how we process your information
• Opt-out — withdraw consent for communications at any time
To exercise any of these rights, please contact us at asma.ali@regaeahealthwellness.com. We will respond within 30 days of receiving your request.
9. Data Protection Framework
ReGæa Health & Wellness operates in accordance with applicable data protection legislation across the jurisdictions in which we work. This includes national data protection laws across Anglophone Africa, the majority of which are aligned with GDPR principles.
Our website is hosted by Squarespace, Inc., which is certified under the EU–U.S. Data Privacy Framework and operates in compliance with the General Data Protection Regulation (GDPR) and associated Standard Contractual Clauses. This means that personal data collected through our website is handled within a framework that meets European data protection standards.
Patients located in the European Economic Area, the United Kingdom, or Switzerland may also have rights under the GDPR or equivalent national legislation. If you have questions about the specific legal framework applicable to your location, please contact us directly.
10. Third-Party Links
Our website may contain links to third-party websites or platforms. This Privacy Policy applies only to www.regaeahealthwellness.com. We are not responsible for the privacy practices of external sites and encourage you to review their policies before submitting any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The date at the top of this document indicates when the policy was last revised.
For material changes, we will notify active patients and contacts by email. Continued use of our website or services following any update constitutes acceptance of the revised policy.
12. Contact Us
For any questions about this Privacy Policy or how we handle your personal information, please contact us:
• Email: asma.ali@regaeahealthwellness.com
• Website: www.regaeahealthwellness.com
Terms & Conditions
ReGæa Health & Wellness
Last Updated: April 2026
1. Scope of Services
ReGæa Health & Wellness provides online health and wellness consultations delivered by Dr. Asma Ali, MD, a medical practitioner licensed by the Kenya Medical Practitioners and Dentists Council (Registration No. A5839), practising via telehealth. We apply a functional medicine approach to the assessment and management of lifestyle-related conditions, including:
• Nutrition and metabolic health
• Hormonal balance support
• Energy, sleep, and stress regulation
• Digestive well-being
• Lifestyle-driven symptoms such as fatigue, weight changes, and chronic stress
• Root-cause evaluation supported by a structured clinical framework
ReGæa does not provide emergency or urgent care. If you experience an acute or serious medical issue, you will be advised to seek immediate evaluation at your local doctor, clinic, or hospital.
2. Diagnostic Support
Where clinically indicated, our assessments and recommendations may be supported by:
• Laboratory testing
• Imaging
• Referral to relevant medical specialists
This ensures each patient receives comprehensive, safe, and integrated care within an appropriate clinical framework.
3. Wellness Guidance
Recommendations provided through ReGæa are intended to support long-term health through evidence-informed lifestyle and clinical interventions. They are designed to complement — not replace — ongoing care from other medical providers where relevant.
All guidance is provided by a licensed medical practitioner and is informed by each patient’s individual clinical picture.
4. Bookings & Cancellations
• All consultations must be booked in advance via Calendly.
• Sessions are conducted via Google Meet. A link is provided automatically upon booking confirmation.
• Cancellations require a minimum of 24 hours’ notice.
• Late cancellations or missed sessions may incur a service fee.
5. Confidentiality & Records
All information shared during consultations is held in strict professional confidence and managed in accordance with our Privacy Policy. Patient records are maintained as PDF documents and clinical notes . No third-party practice management platform is used.
6. Intellectual Property
All content on this website — including but not limited to text, designs, logos, graphics, and clinical materials — belongs to ReGæa Health & Wellness. No content may be reproduced, distributed, or adapted without prior written permission.
7. Medical & Wellness Disclaimer
ReGæa Health & Wellness provides online health and wellness consultations delivered by Dr. Asma Ali, MD, a medical practitioner licensed by the Kenya Medical Practitioners and Dentists Council, applying a functional medicine approach to lifestyle-related conditions and root-cause evaluation. We do not provide acute or emergency care.
Clients experiencing urgent or emergency symptoms will be advised to seek immediate care at their local clinic or hospital.
All clinical recommendations are evidence-informed. Diagnostic work may be supported by laboratory testing, imaging, or referrals to appropriate specialists where clinically relevant.
8. Cookie Policy
ReGæa uses cookies to improve website functionality, understand site traffic, and optimise the user experience. Full details are set out in our Privacy Policy, available at www.regaeahealthwellness.com.
9. Changes to These Terms
We may update these Terms & Conditions from time to time. The date at the top of this document reflects the most recent revision. Continued use of our website or services following any update constitutes acceptance of the revised terms.
10. Contact Us
For questions about these Terms & Conditions, please contact us:
• Email: asma.ali@regaeahealthwellness.com
• Website: www.regaeahealthwellness.com